American Express reviews

4.1

81% would recommend to a friend

(18,595 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 1, 2008
Recommend
CEO approval
Business Outlook

Pros

American Express prides itself as a company that values work/life balance and for good reason. With four weeks of paid vacation, frequent teambuilding events, ability to work from home (laptops are provided for all), and 9-5 the norm, the work environment is great if that's what you're looking for.

Cons

If work/life balance is not what you're looking for, the pay-off of relatively low salaries is not that great. You'll get paid about 25-50% more in comparable jobs in other financial services companies. Decision making is also incredibly inefficient and slow due to the corporate culture of "alignment" (which basically means that no one wants to take ownership of projects/initiatives) and the highly-matrixed nature of business units within the company.

Viewing 18544 - 18546 of 18,595 Reviews

Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.