American Express reviews

4.1

81% would recommend to a friend

(18,594 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Focus on the shareholder, customer and employee are all emphasized. Very smart and capable workforce, from top to bottom, and everyone is focused on respect for coworkers. Employee development has suffered from less funding, but not from lowered focus or attention. Strong focus on the customer has provided a superior business model that has proven itself in these difficult economic times -- provides the security of having a positive future!

Cons

Not immune to the pressure on financial services companies.

3.0
Mar 16, 2010

a

Recommend
CEO approval
Business Outlook

Pros

american express has a great corporate culture

Cons

compensation could be a little better

3.0
Mar 9, 2010

1

Recommend
CEO approval
Business Outlook

Pros

The Vacation Time is nice

Cons

They hire within and some employees are under skilled

Viewing 18538 - 18540 of 18,594 Reviews

Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.