Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (562) , Manager (536) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (435) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (176) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2616 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1565 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1003 reviews)); "Pay was good and laid back work" ((in 754 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 635 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 473 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 446 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 120 reviews)); "Too much favoritism and relationships" ((in 79 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

Skip to content Skip to footer

Notifications

American Express

American Express reviews

Compare reviews

4.1

81% would recommend to a friend

(18,600 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,600 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Jul 8, 2012

It has been an enriching experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there is work life balance, focus on personal development, compensation is quiet good, chilled out work environment, we can walk up to our boss's boss if we have any issue.

Cons

sometimes the job you do is not in sync with job title.

3.0

Apr 3, 2012

okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, work hard play hard

Cons

very politcal enviorment lots of silo's

5.0

Jan 13, 2012

Excellent Opportunity

Summer finance analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance emphasized Friendly Colleagues Exposure to Senior Management is incomparable Great atmosphere Competitive Salary Very structured internship program Interns are treated like gold Fun events outside of the workplace

Cons

Standing out can be difficult Job tends to be very similar on a daily basis Projects for interns should be more challenging On certain days you can have a significant amount of free time

Viewing 18523 - 18525 of 18,600 Reviews

Jobs at American Express

Campus - Alternance - Business Developer Junior - Anglais courant - (1 ou 2 ans, France)

Rueil-Malmaison

View job

Campus - Alternance - Assistant(e) Comptabilité et Contrôle de Gestion - Anglais courant - (1 ou 2 ans, France)

Rueil-Malmaison

View job

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

View job

Campus - Alternance - Assistance Aux Comptes clés - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

View job

Campus - Alternance - Assistant(e) Marketing Médias et Acquisiton Digitale - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

View job

American Express reviews FAQs

Reviews American Express reviews

American Express

American Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It has been an enriching experience

okay

Excellent Opportunity

Jobs at American Express

American Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at American Express

American Express reviews FAQs