American Express reviews

4.1

81% would recommend to a friend

(18,594 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

They offer a great flexible work arrangement for my department (which is being rolled out to other departments). After 6 months tenure, they offer us a choice of (a) get half a day off each week if you work an extra hour a day; (b) work an extra hour for 9 days and get the 10th day off; (c) work from home once-a-week. They also have an easy-going corporate culture and an open-door policy with upper management. My VP is open to talking to me whenever I have a problem and does pull me aside when they receive positive feedback, from other managers, regarding my performance.

Cons

The pay is on the low-end compared to similar positions elsewhere, and there are very few, if ever, cost-of-living salary adjustments. People in the NY office tend to eat lunch at their desks everyday instead of actually taking their lunch break. The hours can get long during projects (approx 60 hours a week) but it's usually only for a 2-3 week span every other month. They're also very meeting-centric. I feel that a lot of time is wasted by always having meetings instead of just presenting information or requests directly.

2.0
Nov 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Interesting for people who do not want to work hard. There are a lot of women in this company. Very agressive towards men.

Cons

low quality of management both middle and senior poor culture

3.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance and everyone is very nice. The work can be rewarding and interesting. The company has a great reputation in the corporate world which is helpful when telling people where you work and applying for later jobs.

Cons

Because of the tendency towards "niceness", it can be difficult to understand what people really think and what is actually happening. All work is done by the managers and analysts - leaving a lot of time for many levels of "management" to talk about the work and change it around.

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Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.