American Express reviews

4.1

81% would recommend to a friend

(18,604 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Varied and global opportunities for development, global outlook. The opportunity to meet diverse and interesting people in a variety of locations.

Cons

Short term thinking, particulary around the PMP process. Organisations, driven by senior leaders, are entirely focussed on deliverables in the current year, the bigger, long term picture is almost always forgotten. Kneejerk and inaffective cost cutting measures are implemented only to hit quarterly targets, whatever the claims of the companies leaders, this is a short term focussed organisation. A large number of employees appear 'brainwashed' and accept the regular spin from senior leaders. Senior leaders also do not 'practice what they preach'

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Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.