American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Sep 13, 2009

Amex:Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

cares a lot about its people. great work life balance.

Cons

promotions after senior mgr are harder to get. salary is lower than competitors. lot of organizational change.

4.0
Sep 9, 2009
Recommend
CEO approval
Business Outlook

Pros

- growth opportunities for high performers - great customer-centric organization - great place to learn about direct marketing and partnerships - integrity of exec mgmt

Cons

- passive aggressive culture - matrix - slow decision making

5.0
Aug 21, 2009
Recommend
CEO approval
Business Outlook

Pros

You get to work with friend friendly, talented people - top achievers and outgoipng, team-oriented MBAs who are the norm. Also, the work/life balance is the best I've seen among the fortune 500s.

Cons

The pay ... it's less than what you would get at banks.

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Glassdoor has 21,987 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.