American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 5, 2010
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for American Express is work life balance. Also, the benefits are very good in terms of paid time off.

Cons

Getting promoted to higher levels in the organization can be difficult. It takes a lot of support and referrals from other leaders in the organization. Promotions are not always based on merit but often times on relationships that you have with others.

3.0
Mar 4, 2010

Complacent Cog

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is very important here. The people are very nice and there is a lot of focus on development

Cons

It is a huge company and a lot of beauracratic hurdles to deal with when trying to get anything done.

3.0
Mar 3, 2010

Good Company. Advancement Difficult

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Friendly environment with supportive workers. Variety of roles you can take and learn from to develop yourself and build your own expertise.

Cons

Consensus culture can limit ability to get decisions made and implemented (if act decisively, not seen as a team player, or stepping on toes). Reaching higher levels (Director/VPs) difficult to achieve given strong bench of talent and limited opportunities.

Viewing 18376 - 18378 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.