American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Oct 28, 2009
Recommend
CEO approval
Business Outlook

Pros

American express is good Brandname. Its a Fair company. People are competent. It is global and hence offers Global opportunities.

Cons

Work life balance can be bad. Also leadership changes are too frequent. As an employee I felt that the organization was taking too many initiatives rather than focus on few most impact ful ones.

4.0
Oct 22, 2009

We made money in spite of ourselves.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are the best in the business!

Cons

We don't listen to our customer needs but instead RISK.

3.0
Oct 14, 2009

Overall, good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Phoenix campus is pretty laid back compared to the New York campus. Most people are pretty friendly and teamwork is pretty solid.

Cons

The benefits and salary are not that great. There is also a challenge if your senior management is in the New York office of getting your work recognized.

Viewing 18373 - 18375 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.