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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,617 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Dec 15, 2009

      Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great Company with excellent benefits.

      Cons

      Favoritism by some leaders causes issues where employees do not report problems to upper management.

      5.0
      Dec 14, 2009

      A great company!

      Manager business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Amex "Commercial Card Sales" opportunity is an outstanding one for the individual who is ready to elevate their career. You are representing a solid, well-respected company, who will make significant investments in your career growth and professional development. Starting with the CEO, and throughout all levels of management, there is a strong sense of commitment, not only to the customer, but also to the employees of the company. The compensation and benefits package is strong, likely better than most others in the industry.

      Cons

      The Commercial Card Sales positions are challenging, often involving more time spent on administration than on actual sellling activities. Although it continues to improve, sales professionals still must constantly overcome prospect perceptions of inferior merchant acceptance of Amex cards.

      3.0
      Dec 7, 2009

      Positive but Under-paid

      Director, technologies
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity valued across the company, focuses on employee satisfaction, and financials provide some level of security in a tough economy,

      Cons

      Consensus building is overdone and leads to slow decision making, politics in the form of relationship building is valued more than results

      Viewing 18358 - 18360 of 18,617 Reviews
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      Glassdoor has 21,971 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.