Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (539) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (178) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2626 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1619 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1581 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1015 reviews)); "Good pay and very free" ((in 767 reviews))

What are the cons of working at American Express according to real employee reviews?

"low salary not tech oriented" ((in 479 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 439 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 120 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 87 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

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American Express

American Express reviews

4.1

81% would recommend to a friend

(18,623 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Feb 21, 2010

Great place to break in - and stay if you do not want to advance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to break into the work place. It is a great place to be if you want to stay at manager or sr manager level and enjoy a work life balance. Time off is respected.

Cons

If you want to advance to senior management, this is not the place to be.Opportunities are limited beyond manager/sr manager level and promotions are very rare. Stress is growing for employees as the company focuses more on Global aspect and longer hours are needed to work with international partners.

4.0

Feb 21, 2010

Manager Finance

Manager finance

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance Not too stressful

Cons

Low Salary Difficult to get promoted Raises are about 3% a year with small bonus

3.0

Feb 18, 2010

MBA on the fence

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Generous PTO - A culture of professional development and mentorship - Ability to move around business units - Diversity of marketing roles - Encourages work-life balance

Cons

- Pay is abysmal. Many MBAs leave after Sr. Mgr because of the pay - Unfair and unbalanced compensation at Band 35 level. So many employees at Band 35 that the company "creates" stratification such as Asst. Mgr, Mgr, Sr.Mgr (though technically we're all at the same band.) An HR mess - promotion and compensation within Band 35 is highly variable across business units and inconsistent, creating grumblings among many. - Moving up to Director or VP is akin to waiting for someone to leave the company or die. Directors who have been wanting to be VP often power-trip on their Sr. Mgrs. - Crippled efficiency.Too consensus driven. Many "pre-meetings" before meetings.

Viewing 18334 - 18336 of 18,623 Reviews

Jobs at American Express

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Rueil-Malmaison

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Great place to break in - and stay if you do not want to advance

Manager Finance

MBA on the fence

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