American Express reviews

4.1

82% would recommend to a friend

(18,640 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,640 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jul 26, 2010

Slightly above average company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company promotes work life balance and professional development. As people, the employees in general are open, friendly and cheerful. As colleagues, most employees are team oriented, friendly and helpful. Employees openly and enthusiastically promote the company's services and products. Company encourages hiring internally.

Cons

Although the company promotes work life balance and professional development, (like most things in life) it is only as good as your leader's follow-through. Relationships are really important, often times more important than actual performance. Many employees are upset after their annual review because delivering on goals doesn't matter if the leadership prefers your peer. Also if your leader isn't well liked, you won't get a good rating. Because relationships are so important, a poor review can mean that you'll have a very hard time getting another job in the company. Things move slowly due to consensus building, large teams and conservatism.

5.0
Jul 22, 2010

good so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good leadership and an established brand

Cons

word is that pay is a bit on the low side

5.0
Jul 18, 2010

Overall it's a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is good place to work

Cons

Hard to get promoted or move around in Infrastructure

Viewing 18319 - 18321 of 18,640 Reviews

Glassdoor has 21,998 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.