American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Sep 14, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, Interesting and challenging work Risk taking is rewarded Telecommuting is encouraged

Cons

Most career paths lead to the Tower in NYC. Not so good if you aren't interested in living there.

5.0
Sep 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, great pay and benefits

Cons

Strict Company guidelines in some sitiuations

4.0
Sep 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Great place to work and build a career. Focus on work life balance is authentic. Great brand that opens lots of doors.

Cons

Historically the contribution from international markets has been very low and emerging markets not relevant. This has resulted in minimal attention from senior management thus propagating mediocrity in these markets. Leadership in these markets get paid alot for so called hardship postings resulting in huge inequity among peer set but the real tragedy is that these people are transient and never deliver on expectations.

Viewing 18304 - 18306 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.