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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,626 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      May 20, 2010

      Former Amex Employee

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation plans, friendly working environment, great location, lots of opportunities to advance. Most departments have updated and advanced systems with which to work.

      Cons

      American Express laid off about 15 thousand people over a 6 month period in 2009, outside of that, not many cons to working here.

      2.0
      May 16, 2010

      Leadership needs to be revamped (AGAIN !!!!)

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great Brand recognition Solid foundation

      Cons

      Promotions are handled poorly Certainly "who" you know and not "what" you know Seniority doesn't mean squat when you're in leadership There's no incentive or benefit to enter into leadership Everything that is done is geared for the "front line associates". TL's are overworked and VERY under appreciated. Not to mention your TC will make as much as you, if not more..especially with the new restructured bonuses program, which is an absolute joke. It's an insult to a leader Work life balance is a complete joke!!! Be careful who you trust - leadership integrity is the worst. They will trade their own mother to get what they want and will blame it on you when the deal is found out.

      Viewing 18280 - 18282 of 18,626 Reviews
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      Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.