American Express reviews

4.1

82% would recommend to a friend

(18,647 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 17, 2011

satisfactory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relashionship with clients good climate friendly colleagues

Cons

link to financial crisis and credit crunch

3.0
Feb 16, 2011

Slow Decision Making Process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They recognize work life balance and employee education.

Cons

Yearly performance review process, they do forced ranking. It was a big problem with high performance team and multi-year initiatives.

Viewing 18256 - 18258 of 18,647 Reviews

Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.