American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jun 7, 2011

Interesting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging yet fulfilling work within the Business Travel organization.

Cons

Culture disappointing, and challenges with proactively managing diversity.

4.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to learn, strong marketing discipline, talented individuals

Cons

Salaries not always competitive with marketplace

5.0
May 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Amex has good on boarding process. Managers believe in promoting employees to strive to better heights with the organization

Cons

some business units work in silos. The management team as a whole is not always on the same page. Company changes do not always flow down to support teams.

Viewing 18235 - 18237 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.