American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to shape your own career Decent work/life balance, although it's been declining recently The company is filled with really smart people

Cons

Who you know is more important than what you know Salaries are significantly lower than other similar businesses (i.e. Chase or Citi) Technology-wise, the company feels very old.

3.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great work life balance within certain departments. Friendly people. Pay/benefits were pretty good.

Cons

Too much politics. Not enough communication from VP and above to managers. If you're not one of the favorites, you don't get recognized for your hard work. No accountabilty from dept. leaders for their mistakes.

3.0
May 18, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Brand Name - Quite helpful if you plan to pursue MBA at some point of time. 2. Benefits such as pick and drop from home for employees is available.

Cons

1. Being from a technical background, You might not find the quality work you are looking for. Most of the work involves support , hence , you gain minimal knowledge in technical domain.

Viewing 18148 - 18150 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.