American Express reviews

Management was a little to be desired. They talk a good game, but when it comes right down to the nuts and bolts of the company, the managers and supervisors were all company oriented.....probably due to politics.. Very political company especially when it comes to management. You don't want to step on their toes--otherwise you are out the door. They did not stand behind me when a vendor was verbally abusive-eventually let me go from the company as a result of it. I was a top performer- received multiple accolades and perks from clients. But if management did not approve of the gift from a Centurion or Platinum card member- they made you return it. I worked for it - (in the customer's eyes, therefore I should of been able to keep it. I ended up bringing suit against them- I was paid off - to shut up !!! and then told I could NEVER work for the company again That was part of the settlement. I would have never sued to begin with - but felt it was an unlawful termination ....and I WON !!

There's too much of an emphasis on coffee chats. I'm sorry but I'm too busy between meetings, conference calls and actually getting work done than to network and sell myself at the office. Your work doesn't speak for itself, you'll need to market yourself to leadership. It doesn't matter if what you launch is successful because soon, you'll get promoted and move to another group in a year, if you have the right connections and someone else will have to clean up your mess. You'll always have to manage up, your boss doesn't know how to manage you. Your boss may not even understand what your projects entail because all they do is report up to their VP. Too many levels and so much redundancy, a really frustrating experience and inefficiency everywhere. Digital transformation is a joke, agile is a joke when you have 20+ people on a conference call. The only reason to work there is to get the name on your resume and if you're planning to have a family, it's a great place to work due to benefits.