American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Had an amazing time. Great teammates, SME and TL. Luckily, my team wasn't toxic. Everyone was supportive of one another. Good benefits.

Cons

The Singaporean customers. They're horrible. The worst market I've served.

Viewing 151 - 153 of 18,611 Reviews

Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.