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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,600 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,600 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 29, 2018

      Stress!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers a great benefits package to their employees and the vacation time isn't bad either.

      Cons

      I think I lost about a decade of time from my personal mental stability and physical health. This job isn't for the faint of heart, as not only will you be dealing with exceptionally difficult situations on a day-to-day basis, but you will also have to deal with extreme metrics that are sometimes not even realistic. Career opportunities are a joke, volume of work is insane, and work/life balance can be challenging.

      1.0
      Feb 15, 2018

      Travel

      Travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the smartest and most talented coworkers I have ever worked with in my life.

      Cons

      Everything. I work our, eat right and don't put bad things in my body (alcohol, etc ). I am under so much stress that I have acne, back pain and anger issues that I haven't been able to offset with my right living. My boss doesn't know, but I will be resigning by the end of the year. I deserve better.

      Viewing 70 - 72 of 18,600 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,954 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.