Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (543) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2642 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1558 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1012 reviews)); "Good pay and very free" ((in 774 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 657 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salary and increases" ((in 492 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "5. All upper management do lot of politics and are afraid of employees who speaks truth they find reason to throw them out." ((in 80 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

American Express reviews

4.1

82% would recommend to a friend

(18,677 total reviews)

Stephen J Squeri

89% approve of CEO

80% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,677 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

2.0

Oct 28, 2012

Sorry I stayed so long

Client manager

Recommend

CEO approval

Business Outlook

Pros

Virtual environment excellent for family life. Ability to schedule time effectively and most productively without micro managing.

Cons

Directors and VP's are too busy kissing up to support employees. Directors are placed without qualifications and there is little opportunity to fight against their personal agendas. VP's are weak willed and afraid to challenge up. One should consider never staying past about 5 years. Get the name on your resume and get out before some back-stabbing, underqualified moron forces you out. Pay is well below market. Many ex-Amex employees went to Discover Card and made more.

1.0

Sep 17, 2012

Worst job I've ever had

Door mat

Recommend

CEO approval

Business Outlook

Pros

This place sucks so stay far away

Cons

Low pay, no recognition, favoritism show by leaders, overworked, lazy coworkers cause others to work harder, no appreciation for going above and beyond, no career development or opportunities, too many stupid immigrants, no diversity.

4.0

May 30, 2012

I want something different but a good company to work for

Customer care professional

Recommend

CEO approval

Business Outlook

Pros

-Very competitive salary -Excellent benefits - 7 weeks paid vacation after 5 yrs! -On site nurse practitioner... no wasted time going to doctors... just go downstairs and they will write you a prescription if needed -A lot of room to go grow if you work hard -Tuition reimbursement- 100% up to $5k a year (if you go to work full time and school part time you can pretty much finish school with no debt) (must be a degree that can be used at Amex

Cons

-If you work in customer facing roles or manage the people in customer facing roles you go through shift bids sometimes every 6 months... can't really get used to the schedule you're on which can be good or bad depending how you feel about your schedule. I prefer having consistency. -As a Customer Care Professional it is a very stressful job and you are constantly worried about making your numbers and making mistakes.

Viewing 553 - 555 of 18,677 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

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Campus - Alternance Chargé(e) de Projets - Anglais courant - (1 ou 2 ans - France)

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

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Campus - Alternance - Assistant(e) Marketing Médias et Acquisiton Digitale - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

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