American Express reviews

4.1

82% would recommend to a friend

(18,660 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,660 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 7, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Comfortable environment, good work environment

Cons

Limited upward mobility, decisions take a while due to the large enterprise

1.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Workload is too much and I get little money. I didn’t enjoy working at Amex

Cons

Everything except the cafeteria was ok

4.0
Jan 7, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Work life balance - You will understand what exactly are you working on and no unnecessary pressure

Cons

- Growth is very slow - Office politics

Viewing 505 - 507 of 18,660 Reviews

Glassdoor has 22,019 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.