Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (180) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2668 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1594 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1588 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1023 reviews)); "Good pay and very free" ((in 780 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 487 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 209 reviews)); "Limited growth opportunities and learning" ((in 117 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 88 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

American Express reviews

4.1

82% would recommend to a friend

(18,652 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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American Express has an employee rating of 4.1 out of 5 stars, based on 18,652 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

2.0

Jul 3, 2016

Highly political

Manager - risk management

Recommend

CEO approval

Business Outlook

Pros

Base salary is competitive, hours are reasonable, good vacation and benefits package

Cons

Collaboration between teams is rare, the entire organization is extremely political, all of middle and upper management follow orders blindly from senior leaders. Unbelievable number of useless meetings.

1.0

Jul 1, 2016

Not what it used to be

Manager

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and flexible working arrangement and schedule. Company consistently cares about employee family life and presents opportunities to ensure that family is first.

Cons

Some in management are woefully under qualified to lead people. When I started we had a leader that inspired the the team. She moved on to better opportunities and it was clear that her replacement didn't have the knowledge, leadership skills, or experience to command a team that size. After the new leader came in, she created an inefficient hostile environment and a mass exodus of good talent occurred on our team including myself. The new leader consistently garnered bad reviews from her employees on the pulse survey and at times was standoffish and unapproachable and seemed overwhelmed.

4.0

Jul 1, 2016

Great company going through a business overhaul

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic flexible working environment with great work life balance dependant on what you want out of the role. Good benefits and varied work. Senior leadership generally approachable and amenable albeit not as accessible if based overseas.

Cons

Very silo'd business with effectively lots of individual, smaller companies working within often competing against each others' priorities which they're attempting to address. Slow to get things gone leading to old infrastructure although now moved on from Lotus Notes. Such things hamper the innovative approach the company strives for. Networking and sponsorship is paramount, without which, career progression becomes a little tricky.

Viewing 499 - 501 of 18,652 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Junior Account Manager (12-month secondment)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Marketing Médias et Acquisiton Digitale - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

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