American Express reviews

4.1

82% would recommend to a friend

(18,652 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,652 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 13, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Best culture good environment friendly

Cons

Pressure target oriented tough deadlines

3.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay company perks. Cool that Amex provides free tickets to events such as the US Open. Opens up a lot of opportunities for your next job because of company name.

Cons

Be cautious with which marketing team you join. Direct mail team was a mess. No proper onboarding/training. You were left stranded with random emails/protocols that no one trained you for.

Viewing 475 - 477 of 18,652 Reviews

Glassdoor has 22,011 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.