Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2634 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1626 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1591 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1018 reviews)); "Good pay and very free" ((in 767 reviews))

What are the cons of working at American Express according to real employee reviews?

"low salary not tech oriented" ((in 481 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 205 reviews)); "Limited growth opportunities and learning" ((in 118 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 87 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

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American Express

American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Jan 16, 2026

DG Analyst

Data governance analyst

Recommend

CEO approval

Business Outlook

Pros

Great Place to work and amazing work-life balance

Cons

Slow growth in terms of Monetary benifits

4.0

Jan 15, 2026

Great place to work

Director, product management

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good pay, good people

Cons

Work is often chaotic and simultaneously mundane

5.0

Jan 15, 2026

American express saudi arabia

Front desk officer

Recommend

CEO approval

Business Outlook

Pros

supportive environment - many trainers to guide you - dedication in explaining policies and rules - bonuses are frequent

Cons

only one branch in jeddah - my manager was in a different city - frequent visits to HQ in riyadh for important events

Viewing 460 - 462 of 18,648 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Junior Account Manager (12-month secondment)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Alternance - Assistant(e) Marketing Médias et Acquisiton Digitale - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

View job

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DG Analyst

Great place to work

American express saudi arabia

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