American Express reviews

4.1

82% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing leadership, healthy business, great customer focus, admire the world class talent

Cons

Extremely incompetent CEG, HR in the market. They are just their master's voices ar HQ and have no brains to do what is right

5.0
Jan 31, 2026

Good solid company

Recommend
CEO approval
Business Outlook

Pros

Good benefits and perks. Convenient location.

Cons

Leadership is a hinderance to growth. Parking is expensive.

Viewing 376 - 378 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.