American Express reviews

4.1

81% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance offers great 9-5 lifestyle.

Cons

Not challenging enough but its ok

5.0
Feb 5, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

Hybrid positions are now required.

Cons

Forced out of the virtual environment.

Viewing 358 - 360 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.