American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, clear path for progression

Cons

Lots of constant changes/re-orgs, easy to lose track of true priorities

4.0
Feb 8, 2026

WLB

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WLB is pretty good, colleagues are nice

Cons

Pay and annual increase is low

Viewing 346 - 348 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.