American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Train your english skills, great benefit

Cons

Night shift, high case flow

2.0
Feb 17, 2026

Terrible experience

Recommend
CEO approval
Business Outlook

Pros

Work from home steady pay insurance

Cons

Terrible management ! Poor training I felt like i was thrown to the wolves and felt bad for the customers

Viewing 319 - 321 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.