Is American Express a good company to work for as a Director, Risk Management?

Director, Risk Management professionals working at American Express have rated their employer with 3.4 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Director, Risk Management Jobs at American Express now and start preparing for your job interview by browsing frequently asked Director, Risk Management interview questions at American Express .

Does American Express pay Director, Risk Management employees well?

Director, Risk Management professionals rate their compensation and benefits at American Express with 5.0 out of 5 stars based on 17 anonymously submitted employee reviews. This is 24.7% better than the company average rating for salary and benefits. Find out more about Director, Risk Management salaries at American Express.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (541) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (180) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2672 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1622 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1558 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1005 reviews)); "Pay was good and laid back work" ((in 779 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salaries and not a lot of promotion options" ((in 495 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 438 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 204 reviews)); "Limited growth opportunities and learning" ((in 113 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 93 reviews))

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American Express

American Express Director, Risk Management reviews

3.4

99% would recommend to a friend

(17 total reviews)

Stephen J Squeri

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17 reviews)

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Director Risk Management employees have rated American Express with 3.4 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Director Risk Management professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director Risk Management professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

17 reviews

3.0

Nov 17, 2025

AMEX

Director, risk management

Recommend

CEO approval

Business Outlook

Pros

good pay friendly coworkers. and the benefits are good

Cons

Lack of clear objectives from leadership and micromanaged

5.0

Jul 31, 2024

Great place to work

Director, risk management

Recommend

CEO approval

Business Outlook

Pros

Culture, People, career options, pay

Cons

Large company so can be slow to make changes

4.0

Jun 30, 2023

Great

Director, risk management

Recommend

CEO approval

Business Outlook

Pros

Great learning amazing culture back employees and customers

Cons

Increase salaries Create hierarchy less org Stop over analyzing data

Viewing 1 - 3 of 17 Reviews

Jobs at American Express

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

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Campus - Alternance Chargé(e) de Projets - Anglais courant - (1 ou 2 ans - France)

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