Amazon reviews

3.5

60% would recommend to a friend

(209,088 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

209K reviews
3.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

There are a couple of good reasons to work at Amazon. You'll probably see some of the same words used to describe other companies within the tech sector, smart, driven, intelligent colleagues. In general you get to work with smart people. Rarely have I met somebody who was incompetent working there. Inexperienced but never incompetent. For the right personality types, this is a way to experience start up life (wearing multiple hats, frugality) while also having a semblance of security. The company is still growing and Jeff is willing to make bold long term bets even if the stock market doesn't like the expense in the short term.

Cons

If you're looking for a startup, Amazon is not it. It acts like one but you're unlikely to strike it rich. It still has some of that chaotic nature from the hey day of the internet boom. But it is a mature company. For me the biggest thing is the pager, I like most aspects of my job but carrying a pager is really grating on me. We've gotten better but my patience with the pager has starting to wear thin. Not to mention a couple of breakdowns over the years. Amazon is a place where you can lose your work life balance unless you're strong enough to advocate for yourself.

4.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Amazon's decentralized structure gives teams a good amount of autonomy and freedom to set their own roadmaps and schedules. Everyone feels a strong sense of ownership in the systems they build. You are not just a code monkey. The decentralized nature also means that the employee experience may vary depending on what part of the company you work in, so my observations may differ from those of others. (If you're working on base-level functionality such as the order pipeline, you will have different pressures placed upon you than someone working on higher-level or internal-facing features.) One of Amazon's core values is frugality--a fact which doubtlessly helped the company survive the dot-com crash of the early 2000s, and should continue to serve it well during periods of economic uncertainty. This adds a nice degree of confidence in the security of one's job. Upper management attitude is that we should always be innovating, and based on the features the company has launched over the past few years, you can tell they aren't just using that as a buzzword. Amazon is still a relatively young company, so there is still a willingness to experiment. Look forward to the mid-2010 move to Seattle's growing South Lake Union neighborhood. We're building a new campus from the ground up. It's nice that they're using employee feedback in the design process. I've seen some headlines that seem to imply long hours (though I can't read the full reviews yet)--fortunately, that hasn't been my experience.

Cons

The majority of software developers participate in an on-call rotation, meaning you can expect to be paged at 3 AM from time to time. A typical example is one week of pager duty every 6-8 weeks, but the operational load varies considerably from team to team, so be sure to ask about it during your interview. (Typical Amazon development teams I've encountered consist primarily of SDEs with 1-2 management types; Microsoft-style "test engineers" are relatively rare, and all but a few teams handle their own operational support.) What is the line between "frugal" and "cheap"? This is one of the continuing debates among engineers, as Wall Street worries occasionally lead to the tightening of the purse strings. There may be some bureaucracy if you want to request new hardware, and periodic requests to justify your use of resources. This isn't necessarily a bad thing, as efficient use of resources is a good philosophy to have for long-term survival, but don't expect Google-like spending.

2.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot in a short amount of time.

Cons

It feels like you are doing time in order to launch your career. The work is boring for the most part. The challenging problems you work on have more to do with sloppy design, lazy programming, horrible planning, than anything remotely interesting (from a computer science perspective). Amazon tries to preach this idea that you are working with the smartest people that you'll ever work with. This has been far from the case so far. Yes, there are some people there that are really brilliant, but those people really stick out since they are so rare. For the most part, the developers are solid, although they tend to be sloppy and careless. And there are some developers that actively try to avoid responsibility, make things difficult for others, or are openly hostile to people around them. Unfortunately, I've seen quite a few of these types while being there.

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