Culture is horrendous- just read these reviews. Managers don't care about you as a person. They expect you to forget about your life outside of work, harass people, and suck it up. There is no flexibility around work no matter how compelling your case. Need to leave early for the airport? forget about it. Doctor's appt, you better be responsive on slack (they do check to see if your slack status shows you are idle on the few work from home days you get per quarter). The management is so detached from the suffering of associates that they ignore the tears that are constantly shed around the office because this place makes people feel miserable, burnt out, and hopeless. The stress and unrealistic expectations, constantly moving goalposts cause people literal physical symptoms and all my friends started anti anxiety/ depression medication from working here. The monthly "hurdle" system is so toxic and you will need to work 12+ hours to occasionally get a bonus that makes your wage liveable in nyc. I hope this company goes out of business and all the associates working there finds an exit opportunity before they lose their personality and will to live. It's so hard to leave this place because to not lose your job you need to work 12+ hours a day (they are quick to notify HR if metrics aren't exceptional) and you are too brain dead and lack any marketable skills from the grunt work they have you do.
