AlphaSights reviews

The way this job is advertised is very different from reality. You work at a call center and sell calls, you are not really a client associate. This is a sales job and it is one of the worst “industries” to do sales because clients will often treat you like their slave. The culture is extremely toxic, so much micromanagement, many people barely eat lunch off the desk and you are expected to be available to answer at any point during the day. It’s one thing working hard and long hours if you work at an investment bank or one of the big four and it’s another thing to lose your sleep for a company like Alphasights. I wouldn’t recommend this to anyone other than people who want to go into sales and want to work 12 hours a day and have 0 work life balance. Management is very toxic and that transfers down to the whole team. Everything is measured in metrics and numbers including your performance and if you don’t meet those they will make your life hell and you will not get promoted. People will often talk behind your back and will be rude and disrespectful.

The job is marketed and discussed in the interview process like a mix of sales and market research, but it's just sales. Best set up for a future career in sales or customer success. If you want a market research oriented role, you will need to think carefully about how to sell your experience. No resources for employees experiencing burnout, you're micromanged to the nth degree, and expected to be online at all times which is a tough combination. Did many 8-8 days where the rest of my team left at 6, and one time received advice from a manager that I should take on more work during a burnout phase so I didn't "sell myself short". Your colleagues are generally great people as well, so it's more about the culture of the firm than the people that are there.