Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Work from home, good coworkers" ((in 11 reviews)); "Great training and development for staff" ((in 9 reviews)); "Most of the people hired are good people and good to work with." ((in 8 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Good benefits and no weekends" ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Constant commission metric changes based on needs.... favoritism shown to certain collectors" ((in 6 reviews)); "You may keep a supervisor for maybe 6 months" ((in 4 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews)); "Base pay is little less compare to inflation." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne reviews

3.4

61% would recommend to a friend

(198 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

198 reviews

1.0

Nov 2, 2018

Terrible and unprofessional

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

The proximity was perfect for me

Cons

Unprofessional, Petty, Unreliable, Unsupportive, Poor treatment

AllianceOne Response

7mo

We’re sorry to hear about your experience and appreciate your feedback. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can learn more and address any unresolved issues.

3.0

Oct 3, 2018

AllianceOne Jamaica

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great training and development for staff

Cons

Salary was lowest when compared to other companies

AllianceOne Response

7mo

We appreciate your candid feedback. We're happy to hear there were positive aspects of your time with us and welcome any suggestions for improvement. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

2.0

Aug 21, 2018

Would not go back ever

Collections representative

Recommend

CEO approval

Business Outlook

Pros

They hire anyone, but that too is a con.

Cons

The management was awful, no one could be trusted. The atmosphere was just like going back to high school. Keep looking, I am sure anything is better.

AllianceOne Response

7mo

We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.

Viewing 142 - 144 of 198 Reviews

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Jobs at AllianceOne

First Party Collections

Spanish Bilingual Customer Service Agent

Customer Service Experts

Customer Service Experts - Spanish Bilingual