AXA UK reviews

Having read a few reviews on here I was compelled to write one myself and set some things straight. I worked in the company for 6 years and it wasn't easy. I have seen many try and fail but I have also seen some soar and not always those with the best skill, but more often those with the best attitude and who really wanted to make it work. There are negatives in all companies Long hours: this isn't because you are made to do long hours, or because management don't support you if you don't. It is simply because it's a very complex product that until you've been in the company about a year, you still will not have mastered fully. This means you can take a year to earn what you wish... or work longer and harder in the meanwhile. The top performers who have been there 2 years plus will rarely do over time. Pressure: if you struggle in a pressure sales environment this probably isn't the role for you. Again this pressure doesn't come from management it comes from you. The earnings here are life changing and when you have the potential to be earning £80k a year realistically, but are currently earning £25k, you put more and more pressure on yourself to achieve. Unless you can keep a calm head, keep making small changes to better yourself and keep a positive attitude then you won't ever get to where you want to be. Negative People: Like all companies there's pockets of people who blame others for their lack of success. These people won't last long. Contrary to some reviews written here, the 'elite' team do not receive any different leads to give them a leg up. They simply have more skill and a better attitude and a lot more knowledge over time. If you're the sort of person who listens to negativity and moaning and gets sucked in by it, don't waste your time. The person who looks to change themselves instead of blame others will do well here. Staff Retrition: Yes there is a high turnover. This job isn't for everyone and many think it will be easy. The average earnings in the company are £35k, there's around 25% earning above £50k and about 10% earning in excess of £80k. Of course it's not going to be easy and will take time to master and learn. 5% of the country earn over £50k and yet people expect it not to be mentally challenging? I would say around 60% of the staff will turn over within a year. But that means that 40% stay and achieve the above figures changing theirs and their families lives. Training groups are about 10 large. Look around you and think; 4 people sat in that room with you will change their lives and never look back. 6 won't... choose which you want to be and make it happen. Compliance: Yes if you get something badly wrong you could lose part or all of your bonus. This is the same for any company and protects the client and company under FCA regulations. The ONLY reason they can offer such high bonuses is due to caring about you protecting the customer so much. If you are honest and not pushy, take time to learn the compliance as much as the sales, you will not only keep your bonus but be able to sleep at night for having done the right thing for the customer.

Health Online expect to own your soul for a very low salary, they have you working every hours overtime available - from early morning, to late night, including Saturdays. Staff routinely have to cancel holidays and weekends away in order to make sure they hit target. But the company has the audacity to publish an in-house brochure where staff talk about how important work life balance is. Management and training style mainly consists of passive aggression; ignoring you and treating you like a second class citizen when you are not selling, or doing the amount of overtime they deem appropriate, or by getting angry with you and frequently telling you what an "opportunity" you have been given. They have no staff loyalty and a very high attrition rate, firing people as soon as they are not performing. Many of the people I started with were escorted from their desks and fired during the middle of their shifts. Top sellers are promoted to middle management positions/team leaders who are totally unsuitable as people managers. As are most of the managers within the company. Health On-line has grown organically, like a small cottage industry, and ironically prides itself on how professional it is. But it is one of the least professional companies I have ever worked for. Naming and shaming and adviser by playing their phone call to entire department - while they were not present - as an example of a bad sales call?! The job role itself was the absolute epitome of mind numbing, on average you would only receive two or three new leads a day - one or two of these was likely a dead lead - the rest of the, very long day - was spent dialling old leads (some years old) multiple times, hounding poor customers, again and again, who had already been harassed ad-nauseam and clearly were not interested in the policy. Sitting in front of a PC that automatically dialled the next customer unless you paused it, a PC that would lock if you were more than one minute late back from your break - so you would then have to see a manager to unlock it for you, after you had explained why you were late. This is the same company that would frequently boast that it treated it's staff like "adults". Long term sales agents were held up as role models of what you could expect to earn - should you reach the elite - were given far better quality leads, that basically sell themselves. New starters are given leads that are years old and are expected to crawl over broken glass before they reach the upper echelons and are given the same type of leads. Advisers would also lose the bonus they had earnt for the previous month, if they didn't again hit target again on the following month. This ensured that many advisers never received any kind of bonus, despite working for the company for a significant period of time, and working every available hour, for a very basic salary. Between the excruciating, mind numbing boredom of the job (you were lucky to have more than 30 minutes of talk time, during a 10 hour day), the hours they expected to own you for, and the nigh on bullying behaviour of management, working at Health Online nearly pushed me over the edge.