Does ARC Document Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ARC Document Solutions employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ARC Document Solutions. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at ARC Document Solutions?

51% of ARC Document Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARC Document Solutions 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ARC Document Solutions?

Software Engineer (28) , Document Solutions Consultant (16) , Senior Software Engineer (15) , Manager (13) , Sales (13) , Account Executive (12) , Sales Representative (11) , Sales Consultant (10) , Branch Manager (8) , Project Manager (8) , Sales Manager (8) , Customer Service Representative (6) , Director (5) , General Manager (5) , Intern (5)

What are the pros of working at ARC Document Solutions according to real employee reviews?

"Most of the lower level employees are great people and fun to work with." ((in 58 reviews)); "Good work life balance" ((in 17 reviews)); "salary is good!" ((in 17 reviews)); "Able to advance, good benefits, flexible" ((in 17 reviews)); "laid back friendly work environment" ((in 11 reviews))

What are the cons of working at ARC Document Solutions according to real employee reviews?

"Bad management and not vary much growth" ((in 55 reviews)); "Upper management could care less about you." ((in 26 reviews)); "Pay is low" ((in 17 reviews)); "No raises, more work for less pay." ((in 14 reviews)); "Needs professional cleaning for workers, better manager support, and more transparent salary." ((in 14 reviews))

What are employees saying about ARC Document Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARC Document Solutions layoffs and their outlook for job security at ARC Document Solutions in 2026.

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ARC Document Solutions

ARC Document Solutions reviews

3.2

51% would recommend to a friend

(680 total reviews)

Suri Suriyakumar

69% approve of CEO

51% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

ARC Document Solutions has an employee rating of 3.2 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARC Document Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

680 reviews

2.0

Apr 30, 2015

Sales mentality with no understanding of profit-loss

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Production employees work hard to ensure customer satisfaction -Service center managers are very understanding of personal situations -Very laid-back facility atmosphere

Cons

-Sales does not understand that you need to make a profit to pay employees, pay bills, and buy supplies and equipment. Unfortunately, most of upper management is made of sales people -The construction industry, which is the largest customer base, doesn't plan ahead very well, so there are a lot of rush and/or overnight work at the last minute. Architects and Engineers are the usual suspects

1.0

Aug 29, 2013

Very Bad Management

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Prior to the recession you were able to make decent base plus commission.

Cons

Horrible management! The worst place I ever worked. No direction, did not value the Business development Managers, treated sales people like children.

1.0

Mar 3, 2013

Employees are extremely unhappy, company frequently performs lay offs, and compensation is low.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Some of the pros include: CEO, COO, CTO, and CFO is proactive and engaged, ample locations, and some really great support staff and people in production.

Cons

Employee satisfaction is low Senior sales consultants (there are a handful of really great ones) Production jobs get cut on a regular basis and physical output of projects are therefor never done quite right for clients. Pay is low Promises are never kept

Viewing 109 - 111 of 680 Reviews

Jobs at ARC Document Solutions

Delivery Driver

Farmington Hills, MI

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Warehouse Delivery Driver

Farmington Hills, MI

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Customer Service Representative

AM/PM Shift- Document Scanning Operator

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ARC Document Solutions

ARC Document Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales mentality with no understanding of profit-loss

Very Bad Management

Employees are extremely unhappy, company frequently performs lay offs, and compensation is low.

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