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ARC Document Solutions

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ARC Document Solutions reviews

3.2

51% would recommend to a friend

(680 total reviews)
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Suri Suriyakumar

69% approve of CEO

51% positive business outlook

ARC Document Solutions has an employee rating of 3.2 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARC Document Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Reviews by job title

680 reviews
1.0
Sep 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Have to search with electron microscope to find any worth half a mention.

Cons

To make a few things clear first: every company is little good or a little bad in their own right. It's when they stretch those boundaries of tolerance that they become grossly noticed. This ARC Doc is one such of a lot many. If you have a quality family life, social life, personal private life, ambitions, aspirations, hobbies and last but not to mention the least a good self esteem and self-pride in all that you are or all that you have done in your life so far, then be prepared to wash all these down the commode if you are looking to join this company. As short and as simple as that. Because you will be asked to work upto 15 hrs/day very flatly, very frequently - and with no aid, support, motivation, sustenance of any sort provided by the company in exchange for that extended labour. If you are a junior [under 4 yrs of exp] you might as well make the office premises as your permanent stay address. This company, its entire management, board, PR, HR team everything works on one single ideology - labour is cheap, petty and so are people's lives; just grab them and exploit. Obviously in a nation like this and in a society & culture like this, there's no shortage of supplies who have no honour, respect or pride and Value for themselves not even in their own eyes. So, companies like this one under discussion do not ever go dry. Paltry, petty pay packages, an environment like a fish-market, nauseous and unhygienic, snide, narrow minds, vicious, unpleasant attitude of the management, managers, 'leaders' et all, no appreciation or nurturing or honest hardworking talents [unless you can become a characterless sycophant, a bum-licker] are what you get as part and package of the basic deal. I gave this a minimum 1 star because 0 stars aren't accepted. I don’t want to lengthen this anymore or I could have lots more to tell.

2.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

The people. Seriously, ARC has a wealth of potential in terms of the people they have working for them. If you're not already aware, ARC is a company made up of acquisition of many smaller, privately owned print shops all over the country. When they scooped up these various companies, they also took on their employees, good and bad. The great part about this is that they acquired numerous employees who have a great degree of experience in their various fields. The people I got to work under and with during my tenure with ARC are some of the best and brightest in their respective fields, and are also some of the best people I've had the privilege of meeting and knowing in my life. Hell, my former direct boss is still a good friend of mine. Unfortunately, that's where the positives end.

Cons

Due to ARC's poor corporate structure, this company is slowly crumbling. Each geographical area has multiple COOs leading to there simply being too many hands involved in the same projects. When I first got on in 2012, they seemingly realized this and thinned the herd, but still left a number of people in upper management positions whose jobs were entirely redundant. What this resulted in was too many people making unreasonable demands with little to no know how of the respective fields they demanded results from. Meanwhile, the rest of the company suffers from being understaffed, and underpaid. Personally in my experience, I was expected to perform general desktop support/IT duties for a regional area stretching about 70 miles as the crow flies (10 different shops) in addition to supporting every client ARC rents a printer to (literally hundreds, if not thousands of customers) in that same regional area due to (despite numerous claims the company was hiring more people to support the clients in that respective area) there being quite literally no one else in that regional area to perform said task. Oddly enough, there was formerly 2 people doing that one job, but one left for another print company while the other was transferred up farther North upon my hiring. In summary, I was expected to do the job of 2 separate people, as well as perform all IT duties supporting over 50 employees at 10 different office locations, all while paying me under the average salary rate if I was just performing printer support for their respective clients. Initially I accepted their salary offer as I was under the impression advancement opportunity was there, but shortly after my hiring, many layoffs squashed thoughts of the aforementioned. This wouldn't even be all that bad if in addition to that, there wasn't also the constant interference with people sitting in corporate who hardly know how to turn on a computer making decisions about how a network should be established, or what provider the company should go with to support an SIP system, all without ever actually consulting the IT department. Because logic. After a bit over 2 years of being stretched thin, my "time" with ARC happily ended. The ship is sinking, and it's sinking fast.

2.0
Aug 27, 2015

Not a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of turnover so you get to always meet new people - They always find new and innovative ways to make my job unnecessarily more difficult - Coworkers are great

Cons

- Micromanaged - Engineers built our newest product in a bubble (probably India) and released it incomplete and 3 years too late compared to our competition. Then they wonder why the sales team can't sell it - No training

Viewing 7 - 9 of 680 Reviews

Glassdoor has 711 ARC Document Solutions reviews submitted anonymously by ARC Document Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ARC Document Solutions is right for you.