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ARC Document Solutions

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ARC Document Solutions reviews

3.2

51% would recommend to a friend

(680 total reviews)
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Suri Suriyakumar

69% approve of CEO

51% positive business outlook

ARC Document Solutions has an employee rating of 3.2 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARC Document Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Reviews by job title

680 reviews
1.0
Oct 21, 2015

Program Manager

Recommend
CEO approval
Business Outlook

Pros

Good people that are helpful when you are in need of assistance.

Cons

-Costly health insurance -No pay increase in over 10 years unless you work in the Sales Dept. -No opportunity for advancement in organization -No direction from management as to how company will prosper

4.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, interesting product line outside of reprographics, great support on ideas on creative selling

Cons

Comp is on the low side, corporate needs to decide direction and stick with it, stop micromanaging your sales people - we're adults and don't need to be babysat

1.0
Oct 6, 2015

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Good work life balance, fun industry, all non tech related products are great , experienced and talented local teams .

Cons

Plain and simple, ARC has an executive problem. If it were managed by a dynamic, engaging and professional team of executives, it could be a billion dollar company. If you are part of the untouchable caste, you can fail your way to the top, if not... good luck. Most of upper management would have zero chance of getting similar positions with other fortune 400 companies. The pay is far below similar firms. Sales training is nearly non existing and what training is available is done by somebody who has never sold. Operations team has no idea how to position ARC as a true dominant force in the market, instead focuses on squeezing an extra point in margin. In the latest investor call, the CEO could not even recall when the largest product release in company history happened, great eye on the company there. On the latest compensation plan, they reduced sales pay and built in a component that will be nearly impossible for anyone in the company to hit.

Viewing 583 - 585 of 680 Reviews

Glassdoor has 711 ARC Document Solutions reviews submitted anonymously by ARC Document Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ARC Document Solutions is right for you.