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ARC Document Solutions

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ARC Document Solutions reviews

3.2

51% would recommend to a friend

(680 total reviews)
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Suri Suriyakumar

69% approve of CEO

51% positive business outlook

ARC Document Solutions has an employee rating of 3.2 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARC Document Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Reviews by job title

680 reviews
4.0
Mar 29, 2019

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

The diversity of the teams at each location is refreshing. It's a family type environment and employee feedback is actually valued.

Cons

Navigating all the different informational platforms can be hard, although I did just hear about a platform that should have all of our information in one location. Being a national/global company, sometimes it can be difficult to get every region on the same page. States have different regulations, so standardizing can be difficult.

4.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

I can not say enough about the people that work at ARC. These people go above and beyond for their customers and are very down to earth and easy to get to know. The company is always looking how they can solve problems and innovate in new ways quickly. The products and services are continually growing more innovative and intelligent as they begin to use new technologies and improve on what came before. Great people are acknowledged and that makes a HUGE difference.

Cons

The industry is very complex and difficult to learn. Sometimes ARC leads before they look and this can cause a bit of chaos. The company can also be loyal to a fault by keeping people around that are not willing to evolve with the company.

5.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Fast-paced work with cool projects, interesting clients, and every day is different. Very little downtime, as clients have demanding schedules, but it is a good challenge to meet everyone's needs on time and to exceed their expectations with really unique work. The nature of the work requires that the whole shop perform as a united team with good communication being absolutely key to daily tasks. Daily (brief) work-in-progress meetings for the ENTIRE shop keep everyone on the same page and all orders prioritized properly. Production works HARD and the items we produce are a real point of pride. HR has proven to be FANTASTIC and truly kind. They can take charge of a bad situation with a level of empathy I've never seen in the corporate atmosphere. I have never worked for a company this large that had their priorities so well set with their employees. I KNOW that my manager has my back ALWAYS. The company as a whole is quite large, but the unity within each individual shop is what truly makes ARC/Riot WORK. We can rely on each other, and we know that we can send a project across the country to another team that has the same ethos and drive to get it done right.

Cons

The deadline stress is REAL. A few clients are entitled raving nightmares; though that is no fault of the company, it is something employees have to deal with and isn't exactly fun. The computer systems are not the most efficient, but we make them work. If you miss even one day you will FEEL it. If someone else misses a day, you will likely have to take up a fair portion of their load on top of your own, and that can be a hectic juggling act. The teams are small, and even one absence in a key area will be felt by all. Not a deal-breaker, but it does add to the stress.

Viewing 580 - 582 of 680 Reviews

Glassdoor has 711 ARC Document Solutions reviews submitted anonymously by ARC Document Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ARC Document Solutions is right for you.