AIG reviews

3.6

63% would recommend to a friend

(7,538 total reviews)

Peter Zaffino

71% approve of CEO

62% positive business outlook

AIG has an employee rating of 3.6 out of 5 stars, based on 7,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

If you negotiate well going in you can get a reasonable salary. The offices are fairly nice and the benefits are good if you are able to use them.

Cons

Absolutely zero training in software and lack of IT assistance. It takes weeks to get a problem fixed and this is company-wide. There are no on the ground IT helpdesk people to assist. Software packages are rampant with no explanation of a) why you need it or b) that it will actually work at any point in time. They've gone to managed printing and we experienced weeks of it not working. (This in pursuit of the paperless office. I suppose that's one way to get there.) The attitude of the CEO and the staff I've dealt with is "it's your problem. Fix it." The HR department gave absolutely false information in the door. There are no raises available period. While I understand a freeze after the bailout, that money has been paid back and the company is recovered. How can a huge corporation function with no well trained HR staff and an inept IT department? Biggest mistake I have ever made.

1.0
Oct 14, 2013

Brutal politics and turf wars.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very diversified. Very multicultural and staff a pleasure to work with.

Cons

Horrible middle management that lies and cheats just to get to the next day. These people almost never get fired and will never leave because this is the best that they will ever get. Complete chaos at meetings and a lack of desire for best practices. Brutal politics and turf wars. Too many managers for too little staff. 4 or 5 managers for one staff. Way too top-heavy. Lousy middle management drives out all of the good people and all you are left with are foreign-born talent tied to the company via work permit or Brits who can not get a better job anywhere else. Average employee tenure is ~10 months; annual turnover rate is deep into the double digit % area.

2.0
Sep 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Market leader in the industry (specialized coverage types)

Cons

Reverse discrimination at it's finest. Lay offs come to those who are not minorities. People work here for many, many years without knowing the slightest clue on how to do their job but stay because they're afraid of litigation. Getting the tools to get your job done is just about impossible. Systems never work therefore you cannot get done what you need to and spend enormous amounts of time trying to catch up.

Viewing 292 - 294 of 7,538 Reviews

Glassdoor has 8,621 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.