AIG reviews

3.6

64% would recommend to a friend

(7,534 total reviews)

Peter Zaffino

71% approve of CEO

61% positive business outlook

AIG has an employee rating of 3.6 out of 5 stars, based on 7,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Ed Liddy's "Tell it as it is" management style is motivational, transparent and refreshing. The people of AIG are hard working, entrepreneurial and customer focused. I only wish the media and politicians with their own agendas would get their facts straight before attacking this great company for rating or political gains.

Cons

Systems and infrastructures needs improvement. elevators are too slow. Bonus opportunities for rank and file are not competitive against competitors.

2.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits package is affordable and complete.

Cons

Micro management. Everything you do with a customer must be scripted word for word else your quality scores suffer. Scripting is developed by management and they have never taken a customer call so cannot understand that how you word something with one customer does not mean that it will work with the next.

Viewing 7474 - 7476 of 7,534 Reviews

Glassdoor has 8,617 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.