AEG has an employee rating of 3.6 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AEG employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.6 stars).
I work outsourced for American Express. Its good, because the job title makes you feel important.
Cons
We are outsourced and do not make a decent wage. If you make 2 minor mistakes on the phone they walk you out. There is no job security. They are ALWAYS hiring at my call center. Lots of fraternaziation. Rules don't apply to everyone at this job. No one gets benefits, because they usually try to let you go within a month or two. Everyday is a new stress.