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      3M

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      3M Customer Service Representative CSR reviews

      4.4

      91% would recommend to a friend

      (9 total reviews)
      avatar

      William M. Brown

      100% approve of CEO

      85% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.8

      Culture & values

      4.8

      Compensation and benefits

      4.2

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      4.0
      Jun 7, 2023

      Nice working enviroment

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working environment and salary are very good

      Cons

      sometimes communication could be better

      avatar
      3M Response
      2y
      Hello and thank you for sharing with us. It's good to hear that you have a good work environment. Please feel free to reach out to your manager or HR if you have any questions and need communication about an issue. Have a great day.
      4.0
      Jun 5, 2023

      A Great Company with some troubles

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, friendly coworkers, decent opportunity to move up in the company.

      Cons

      3M focuses too much on pleasing shareholders and as a result of this has continually made cuts to their workforce, often rehiring someone for the same position from Costa Rica. The entire time I worked for the company myself and all of my coworkers were concerned about who would be cut next, even in large company meetings this was the most frequently voiced concern in the anonymous questions. The job is great, it is a wonderful company to work for, but you will never feel secure in your position.

      avatar
      3M Response
      3y
      Hello, Thank you for your review. We appreciate your feedback as a former employee and see your concerns regarding secure employment. We want you to know that we look to our current and former employees to help us shape the future of 3M, and are grateful you decided to share your experience with us. Have a nice day!
      3.0
      Apr 3, 2023

      It's changed

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with various industries and roles. Can try many careers in one place.

      Cons

      Too big, local markets and needs and skills are not acknowledged at global level.

      avatar
      3M Response
      3y
      Thank you so much for sharing your feedback. It's good to hear that you were able to experience the many facets of our business and explore many roles. As part of our Employer Value Proposition we are committed to hearing the voice of our people and acknowledging the impact they have on our business and the world.
      Viewing 4 - 6 of 9 Reviews
      Related searches: 3M Customer Service Representative (CSR) jobs | 3M Customer Service Representative (CSR) salaries | 3M benefits | 3M Customer Service Representative (CSR) interviews
      3M reviews3M Customer Service Representative (CSR) reviews

      Glassdoor has 8,279 3M reviews submitted anonymously by 3M employees. Read employee reviews and ratings on Glassdoor to decide if 3M is right for you.