Just general conversation at the beginning. Then he asked me about my background in hosptiality and other questions such as why I would be a good fit for the job. I was also asked about my hours and availability seeing as the shifts can tend to end quite late.
Name a time you handled a difficult situation.
- Experience with working in customer service - Knowledge about the cuisine - How you heard about the role
If there is an elderly lady, children and a couple at the table who do you serve first?
Is the customer ever wrong
Do you have prior experience as a server?
How would you deal with an upset customer?
What was my availability for working?
Have you had any waitressing experience before?
What skills do you have that will help you in this job.
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