Give me an example of a time when you dealt with an unhappy customer, and how did you turn it into a positive situation? What does customer service mean to you? Have you ever had to deal with a member of a team that you thought was lazy or uncooperative, how did you deal with this situation?
Why do you want to work at boa
Tell me about your self What's your past experience
What is your balancing accuracy like?
How did you get referrals when the bank was extremely busy?
What are your strengths and weaknesses?
What is you experience in handing cash, how much cash have you handled in the past. What were your responsibilities in your last job. Situational questions and lots of role play.
Tell us about yourself, why working at Boa, what do you know about Boa,
Sell me this (item)
Why do you want to work here?
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