Technical Support Specialist Interview Questions

18,054 technical support specialist interview questions shared by candidates

Explain a process of how you have saved your current employer money. Not an easy answer due to the fact that my current employer (dept) is completely mis-micromanaged. True cost savings are requested upon employee review but ideas are never implemented. Wasteful!
avatar

Technical Consultant

Interviewed at Alere

2.9
Oct 20, 2013

Explain a process of how you have saved your current employer money. Not an easy answer due to the fact that my current employer (dept) is completely mis-micromanaged. True cost savings are requested upon employee review but ideas are never implemented. Wasteful!

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.
avatar

Senior Technical Support Engineer

Interviewed at Tableau Software

3.8
Mar 20, 2014

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.

Viewing 861 - 870 interview questions

Glassdoor has 18,054 interview questions and reports from Technical support specialist interviews. Prepare for your interview. Get hired. Love your job.