How would you describe good customer service?
Technical Support Specialist Interview Questions
2,277 technical support specialist interview questions shared by candidates
What are your great skills that will contribute to the company
Do you have any experience de-escalating angry customers?
What kind of experience I have with microsoft operating systems.
Asked a technical/programming question on the spot - related to interpreting and parsing a particular programmatic script.
How to configure an outlook profile.
- Asked about Linux - Technical investigation on issues - How will you handle P1 ticket? - What is SLA? - Difference between priority & severity? - SQL - Asked current work role - investigation on issues.
Basic Q & A related to the position.
First interview Tell me about your life story - pick any point in your life and start from there. How would you react in a situation where you have a disagreement Second Interview Teach me something! What is your 5 year goal?
My experience with technical support.
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