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Technical Support Specialist Interview Questions

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2,282 technical support specialist interview questions shared by candidates

They ask about Gentoo networking commands and server administration commands! Wow it was really an amazing experience to see a company so knowledgeable about Gentoo. They recognize that Gentoo users are very knowledgeable with the internals of a Linux server/system. Gentoo does not have an installer and everything is compiled from source, therefore it takes a higher degree of knowledge and expertise to deploy than other distros. This is a distro geared clearly toward network professionals and developers. It would make sense that if a candidate is knowledgeable with Gentoo, then they clearly show a familiarity and aptitude beyond the basis for the position.
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Technical Support Specialist

Interviewed at InMotion Hosting

3.5★
Oct 31, 2017

They ask about Gentoo networking commands and server administration commands! Wow it was really an amazing experience to see a company so knowledgeable about Gentoo. They recognize that Gentoo users are very knowledgeable with the internals of a Linux server/system. Gentoo does not have an installer and everything is compiled from source, therefore it takes a higher degree of knowledge and expertise to deploy than other distros. This is a distro geared clearly toward network professionals and developers. It would make sense that if a candidate is knowledgeable with Gentoo, then they clearly show a familiarity and aptitude beyond the basis for the position.

1) Explain The basic concepts of how APIs work 2) An example of how a developer might use an API 3) with a service like PagerDuty 3) Why utilizing an API can be beneficial. 4) Write a shell script parsing a text file and find the target value in each line.
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Technical Support Specialist

Interviewed at PagerDuty

3.7★
Aug 10, 2021

1) Explain The basic concepts of how APIs work 2) An example of how a developer might use an API 3) with a service like PagerDuty 3) Why utilizing an API can be beneficial. 4) Write a shell script parsing a text file and find the target value in each line.

Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did — not the efforts of the team. Don’t tell what you might do, tell what you did. What happened? How did the event end? What did you accomplish? What did you learn?
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Technical Support Specialist

Interviewed at Thomson Reuters

3.9★
Dec 1, 2015

Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did — not the efforts of the team. Don’t tell what you might do, tell what you did. What happened? How did the event end? What did you accomplish? What did you learn?

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