2 interviewers asked customer service scenarios, what would you do if a customer wanted you to do something against company policy
Technical Support Representative Interview Questions
1,756 technical support representative interview questions shared by candidates
Are you willing to work nights?
Do you understand this is a sales position- not actual tech support?
Tell me about a time you had to sway someone's opinion to match your own?
There wasn't any particular question that was difficult.
Have you worked for Amazon before
What can make you leave?
OS, RAID, Windows, VMware, Troubleshooting
When I explained about my family, I was asked about the feeling of becoming a father. It was really hard to explain and to start with.
How did you handle difficult situations/customers in previous job? What was the least favorite part of the job? Where do you see yourself in near future?
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