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Technical Support Representative Interview Questions

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1,756 technical support representative interview questions shared by candidates

For the question portion of it, I didn’t do so well, according to the update I received. As I looked back, Ecobee was right but I did practice my butt off. As for the update, Ecobee knows the candidates they are looking for, so please come prepared. Focus more on your resume and examples you could give. I didn’t do that, I came up with my own questions and did a STAR format to practice each. I didn’t discuss what I practiced , I just answered questions as I they came. I wasn’t very concise. Practice your questions this way, please see below; S= Situation T= Task A= Action R= Action Sample questions: 1. Tell me about yourself 2. What do you know about the company and our competitors 3.Why do you want to work for our company. *Behavioural questions
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Technical Support Representative

Interviewed at ecobee

3.2★
Apr 13, 2018

For the question portion of it, I didn’t do so well, according to the update I received. As I looked back, Ecobee was right but I did practice my butt off. As for the update, Ecobee knows the candidates they are looking for, so please come prepared. Focus more on your resume and examples you could give. I didn’t do that, I came up with my own questions and did a STAR format to practice each. I didn’t discuss what I practiced , I just answered questions as I they came. I wasn’t very concise. Practice your questions this way, please see below; S= Situation T= Task A= Action R= Action Sample questions: 1. Tell me about yourself 2. What do you know about the company and our competitors 3.Why do you want to work for our company. *Behavioural questions

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