Since, you don't have an experience in BPO industry . For you , can explain what is BPO?
Technical Support Representative Interview Questions
1,756 technical support representative interview questions shared by candidates
Do you have call center experience?
How did you handle difficult situations/customers in previous job? What was the least favorite part of the job? Where do you see yourself in near future?
Expectations on company and behavior questions
They asked if I'd be looking for Full time or Part time.
Tell me about a situation when you had to adapt to a big change at work or school. Please describe the situation, how you adapted to the change, and the outcome.
When was a time you had to deal with difficult customers?
If I could pass a background and drug screening.
What would you do if a dsl light was blinking on a modem?
Describe a time you've had to deal with an upset customer.
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